Shipping, Dispatch & Returns
At Survival Instinct Preparedness, we are committed to providing you with the best shopping experience possible. This includes ensuring that our shipping, returns, and dispatch policies are as convenient and transparent as possible.
Dispatch Times
We understand that fast and reliable shipping is essential when it comes to emergency preparedness. That's why we offer a variety of shipping options to suit your needs, and all orders will be dispatched within 1-2 business days. If you have any questions about shipping rates or delivery times, don't hesitate to get in touch.
Shipping Rates
Standard Delivery - 2-3 working days
At this present time, we only ship to the UK
Returns, Faults & Damaged Items
At Survival Instinct Preparedness Ltd, we take pride in our high-quality products and excellent customer service. If you are not 100% satisfied with your purchase, we offer a 14 day returns policy. The item must be unused and in its original condition, including any packaging. Additionally, if you receive a faulty or damaged item, please notify us within 48 hours of delivery and we will work with you to resolve the issue. If you have any questions or concerns about returns, faults, or damaged items, please don't hesitate to contact us using the form
Please return to:
Survival Instinct Preparedness Ltd
Unit 1, Charity Farm Estate
Chattisham
Ipswich
Suffolk
IP8 3QG
Please insert a note with your order number and name.